Terms of Service

Last Updated: January 2025

Welcome to Elite23. These Terms of Service ("Terms") govern your use of our gaming licensing consultation and regulatory compliance services. By engaging with Elite23, you agree to these Terms in full.

1. Service Scope

Elite23 provides strategic consultation for gaming license applications, jurisdiction analysis, and regulatory compliance frameworks. Our services include:

  • Jurisdiction assessment and licensing strategy development
  • Application preparation and documentation review
  • Regulatory relationship facilitation (not legal representation)
  • Compliance framework implementation guidance

What we're not: Elite23 is not a law firm. We don't provide legal advice, represent clients before gaming commissions, or guarantee license approval. All licensing decisions rest with regulatory authorities.

2. Client Responsibilities

You agree to:

  • Provide accurate, complete information about your gaming operation
  • Disclose any material changes during the application process
  • Respond to regulatory requests within required timeframes
  • Engage licensed legal counsel in your target jurisdiction
  • Maintain adequate financial resources for application fees and bonds

Incomplete or inaccurate information can delay applications by 3-6 months. We work fast, but we need truth to work with.

3. Confidentiality

Elite23 treats all client information as strictly confidential. We don't share your data, application details, or strategic plans with third parties without written consent - except where legally required by gaming authorities.

Our team signs NDAs. Your compliance audit results stay private. Your competitive positioning stays yours.

4. Fees and Payment Terms

Consultation fees are outlined in your Service Agreement. Standard terms:

  • Initial strategy sessions: Paid upfront
  • Application services: 50% deposit, balance upon submission
  • Ongoing compliance: Monthly or quarterly retainers

Government fees, legal costs, and third-party expenses (background checks, audits) are billed separately. We'll flag these before you're committed.

5. Limitation of Liability

Elite23's liability is limited to fees paid for the specific service in question. We're not liable for:

  • Regulatory authority decisions or timelines
  • Changes in licensing requirements mid-application
  • Third-party service provider errors
  • Market conditions or business losses

Gaming regulation is dynamic. Jurisdictions change rules. We adapt strategies accordingly, but we can't control commission votes or political shifts.

6. Termination

Either party can terminate services with 30 days written notice. You're responsible for fees accrued through the termination date. Work-in-progress (like pending applications) will be transitioned per your instructions.

7. Governing Law

These Terms are governed by the laws of [Jurisdiction]. Disputes will be resolved through binding arbitration in [Location].

8. Modifications

We may update these Terms as our services evolve or regulations change. Material changes will be communicated via email 30 days before taking effect.

Questions? Contact our compliance team at [email protected]. We're here to clarify anything before you commit.