Let's Talk About Your Gaming License Strategy

Most licensing questions get answered in under 30 minutes. The complex ones? Those need a proper conversation.

Here's how we handle inquiries: Priority goes to operators with clear jurisdiction targets and timeline requirements. If you're still researching general "how to get a gaming license" questions, our knowledge base covers the fundamentals.

What to Expect When You Reach Out

Initial response: Within 4 business hours (Mon-Fri, 9am-6pm GMT). Weekends get Monday morning replies.

Discovery call scheduling: We'll ask three questions upfront - target jurisdiction, timeline, and current regulatory status. This helps us prepare relevant intel before we talk.

Consultation format: 30-minute video sessions via Zoom or Google Meet. No sales pitch. Just straight answers about your specific licensing scenario.

Best Ways to Contact Us

For Licensing Inquiries

Email: [email protected]
Use this for: New license applications, jurisdiction comparison requests, compliance audit questions

Phone: +44 20 XXXX XXXX (UK hours)
Best for: Urgent compliance issues, active application support, renewal consultations

For Existing Clients

Your dedicated compliance manager remains your primary contact. Their direct line and WhatsApp are in your onboarding packet.

For Partnership and Media

Business development: [email protected]
Press inquiries: [email protected]

Office Locations

London HQ (Primary):
Elite23 Regulatory Services Ltd
[Address Line 1]
[Address Line 2]
United Kingdom

Malta Office:
Operational for MGA and EU licensing matters
By appointment only

What Information Helps Us Help You

The more context you provide, the sharper our initial assessment. Useful details include:

  • Target jurisdiction(s) - even if you're deciding between two
  • Business model specifics - casino, sportsbook, poker, or hybrid
  • Ownership structure - corporate entity locations matter for background checks
  • Timeline pressure - launching for specific event or market window?
  • Previous licensing attempts - failed applications aren't dealbreakers, but we need to know

Response Time Priorities

We triage based on urgency and fit:

  1. Same-day: Active client emergencies, regulatory deadline issues
  2. 4-hour: Qualified new inquiries with clear requirements
  3. 24-hour: General questions, exploratory consultations
  4. 48-hour: Partnership proposals, media requests

Confidentiality note: All communications are covered under non-disclosure from first contact. Your licensing strategy, jurisdiction selection, and business details stay private.

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